Here’s the truth that every carpet cleaning professional knows but homeowners rarely realise: getting dirt out of your carpet is easy. Getting it out without turning your lovely plush pile into a sad, matted mess? That’s where the magic happens. After years of restoring Barnes carpets that have survived everything from Richmond Park mud to…

Let me tell you what happens during nine out of ten first-time calls. A customer rings the office and says, “Do you do steam cleaning?” I usually pause, smile to myself, and say yes, then follow up with another question. “What do you mean by steam cleaning?” That pause on the phone tells me everything.…

I’ve cleaned enough London homes to know one thing for sure — everyone’s got an opinion about carpets. Some swear by baking soda, others won’t let anyone near their rug with a steam cleaner. Every week, I meet homeowners convinced they’ve cracked the code to keeping their carpets spotless. But when I run my vacuum…

Winter can be a beautiful season, but it brings unique challenges for keeping carpets clean. Snow, mud, and salt residue can wreak havoc on your flooring, impacting aesthetics and hygiene. This article explores effective preventative measures, such as using doormats and enforcing shoe removal rules, along with practical cleaning techniques to tackle winter messes. It…